Japan has taken its reputation for hygiene up another notch with the introduction of “toilet paper” for smartphones inside toilets at Narita international airport. In a new take on the meaning of public convenience, users are invited to pull off a piece of paper from a dispenser next to the regular toilet roll and give their phone screens a germ-busting polish.
Every software product has a user-facing side for people to interact with. That interaction is an experience. Here’s how to make that experience a great one