Harvard Business Review found that companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues.

via 7 Ways to Create a Customer Experience Strategy | SuperOffice

Fear isn’t always such a bad thing. It is, after all, a self-preservation response programmed into our DNA that can be useful in keeping us out of harm’s way.When that fear is constant and irrational, however, it can become a crippling problem, and one that a whole lot of us struggle with every day. Nearly 25 million Americans report having the fear of flying phobia, and almost nine percent of the adult population in the US have at least one extreme specific fear.

Source: Facing your fears with Virtual Reality | The Next Web

Of all the influences from the past 100 years, the Bauhaus—the venerable art and design school founded in 1919—has had the most enduring impact on the world, from the modern products and furniture we buy, to the graphics we see, and the architecture we inhabit. Yet while scholars have pored over the school and deconstructed its teachings for decades, many untold stories still wait to be unearthed.

Source: 5 Timeless Design Lessons From The Bauhaus | Co.Design

Samantha Payne of Open Bionics spoke at Big Omaha 2016 about her company’s mission to create affordable, open source 3D printed bionics, their work at the Disney Techstars accelerator and rethinking what a human hand can be. She also discussed developing Iron Man, Frozen and Star Wars themed bionic hands for children.

Source: Samantha Payne at Big Omaha: “The point is to make prosthetics cool” [Video] – Silicon Prairie News

For Millennials, the experience and the product are one in the same and the lines between the digital and physical experience are less defined, if at all.

Source: Five Design Principles to Attract the Millennial Traveller – Tnooz